Return & Cancellation Policy

Last Updated: 2025

1. Service Nature

Divisioncatalogu provides consultation and advisory services for interior styling and home decor. Our services are intangible and consist of professional advice, recommendations, and guidance.

2. Service Cancellation by Client

Clients may cancel service agreements subject to the following terms:

2.1 Cancellation Before Service Commencement

If you cancel before we have commenced work on your project, you may be entitled to a full or partial refund depending on any preparatory work already completed. Specific cancellation terms will be outlined in your service agreement.

2.2 Cancellation After Service Commencement

If you cancel after we have begun work on your project:

• You will be charged for services already provided
• Any completed work (concepts, recommendations, assessments) remains our intellectual property
• Refunds, if applicable, will be calculated based on work completed versus work remaining

2.3 Cancellation Notice

Cancellation requests must be submitted in writing via email to: info@divisioncatalogu.world

We will acknowledge your cancellation request within 5 business days and provide information about any applicable charges or refunds.

3. Service Cancellation by Divisioncatalogu

We reserve the right to cancel or refuse service in the following circumstances:

• Non-payment of fees
• Breach of service agreement terms
• Unreasonable demands or expectations
• Incompatibility with our service scope

If we cancel a service, we will provide reasonable notice and refund any prepaid fees for services not yet provided.

4. Refund Policy

4.1 Refund Eligibility

Refunds may be available in the following situations:

• Cancellation before service commencement (subject to any preparatory work charges)
• Service cancellation by Divisioncatalogu without cause
• Failure to deliver agreed services (subject to service agreement terms)

4.2 Non-Refundable Services

The following are generally non-refundable:

• Services already provided and completed
• Consultation sessions that have taken place
• Completed assessments, concepts, or recommendations
• Any third-party costs incurred on your behalf

4.3 Refund Processing

If a refund is approved:

• Refunds will be processed within 14 business days
• Refunds will be issued to the original payment method when possible
• Processing fees, if any, may be deducted from the refund amount

5. Service Modifications

Clients may request modifications to service scope or deliverables. Such modifications may affect pricing and timelines. We will discuss any changes and provide updated terms before proceeding.

6. Dispute Resolution

If you have concerns about our services or wish to dispute charges:

1. Contact us at info@divisioncatalogu.world with details of your concern
2. We will review your concern and respond within 10 business days
3. We will work with you to reach a mutually acceptable resolution

7. Consumer Rights

Under applicable consumer protection laws in the United States, you may have certain rights regarding service contracts. These rights vary by state and may include:

• Right to cancel within a specified period in certain circumstances
• Right to receive clear information about services and pricing
• Right to dispute charges for services not received

Please contact us to discuss your specific situation and applicable rights in your jurisdiction.

8. Force Majeure

We are not liable for delays or failures in service delivery due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or other force majeure events.

9. Contact for Cancellations and Returns

For all cancellation requests, refund inquiries, or service-related concerns, please contact:

Email: info@divisioncatalogu.world
Address: 73 Sumner St #304, San Francisco, CA 94103, United States
Phone: +14157490610

10. Changes to This Policy

We may update this Return & Cancellation Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.